The always-on agent · indie e-commerce
Counterpost watches every surface your one-person shop runs — Amazon, Shopify, eBay, reviews, social, support, competitor pricing — then ships you a daily brief with concrete suggested actions. Built with the new BSA in mind, so you keep your Seller account, your time, and your stand.
“The silicone ring snapped after a week.” — apologetic draft, BSA-compliant.
Amazon · Solicitations API
Chargeback flagged on order #A412 out of Freshdesk.
Support · 2 min to triage
Negative-sentiment spike on /r/budgetaudio this morning.
Social · 4 threads, 1.2k reach
Competitor ASIN cut 4.7% on day-old inventory — within the 20% rule.
Pricing · one-click counter
Why this exists
You run one shop on a laptop. Counterspost is the morning ritual that takes the heavy work off your plate — without ever taking the wheel out of your hands.
01The problem
Reviews pile up. Customer messages land in three inboxes. A competitor quietly cuts their price while you are packing orders. One person can only read so much, and the important stuff is the easiest to miss.
02What's painful
When reviews go unanswered, customers get grumpy before you ever see it. Meanwhile a competitor is quietly undercutting your price at midnight — and you do not find out until your Buy Box is gone and the day is already shot.
03What Counterpost does
Counterpost opens every morning, plucks the noisy stuff off the pile, and hands you a short list (about twelve items) with one clear next move for each. You stay in charge — nothing ships without your nod.
04What changes in your day
Angry customers get caught early, not after they have already left a one-star review. Replies sit ready to send — including the awkward ones. Your prices stay competitive without you babysitting them at midnight. And a couple of hours a week come back to you.
Six surfaces, one brief
Counterpost reads the signals a one-person shop can’t watch at once, then writes back into the same surface it read them from. No new dashboard to learn.
Stays inside BSA Section 19 — every reply routes through the official channel.
Watches the order timeline, not just the storefront.
Tracks both your metrics and the public signal competitors emit.
Pulls every mention of your SKU or brand handle, not just the channel you check.
Triage, draft, escalate — keeps the human in the loop on the hard ones.
Stays inside the 20% pricing rule so your Seller account never flags.
Today’s brief is 6 lines, not 60
Three reviews, a sentiment bar, three reply drafts — Counterpost ships them every morning at 07:12, the same six seconds, the same inbox. Walk through the preview before we open the next cohort.
A day with Counterpost
No setup, no data warehouse, no agent-config ritual. If you’ve shipped a product on a marketplace, you can run Counterpost.
12 items rolled up: 3 reviews to reply to, 1 escalation to handle, 2 competitor pricing moves, 1 negative-sentiment spike worth watching. Each item is one line, one link, one suggested action.
Counterpost detects the tone, drafts an apologetic reply within the BSA Solicitations API, and pings you on Slack for a second pair of eyes before it ships.
A watch-rule fires. The agent suggests a counter-price inside the 20% rule, with a one-click approval that lands in your Seller Central without a tab-switch.
One paragraph: what changed, what you shipped, what carried over. No dashboards to learn. No “agent” to configure. One rhythm, one brief, one inbox.
What you get back
Counterpost replaces the cluster of review, social, support, and pricing tools with a single agent — and a single rhythm a one-person shop can run on.
The day’s reviews, mentions, escalations, pricing moves — rolled up into 12 items or fewer. Each one a suggested action, not a chart.
Common questions get an on-brand draft within the Solicitation API. The hard ones route to a person — Counterpost never ghosts a frustrated buyer.
Negative-sentiment spikes get surfaced, ranked, and ranked by reach — so you spend an hour on the four threads that matter, not the forty you don’t.
Counterpost only suggests what Amazon will accept. One click ships the move — no tab-switching into Seller Central at midnight.
Compliance · indie-SMB safe
Pricing · SMB tier
One bill, one rhythm.
Every surface — Amazon, Shopify, eBay, social, support, pricing — on a single invoice your accountant can file in a minute.
FAQ
Early access
Counterpost is onboarding a small cohort of indie sellers for the next sprint. Drop us a line — what you sell, the channels you run on, and the rhythm you wish your day had.
Or email counterpost-i5f55e@polsia.app directly.
Built for
Not for